[vc_row][vc_column][ultimate_heading main_heading=”How do I rent?” alignment=”left” main_heading_font_size=”desktop:24px;” main_heading_margin=”margin-top:20px;margin-bottom:20px;” main_heading_el_class=”letter-spacing-1″]Browse through our collections and choose the perfect outfit that you want to wear. The dresses/outfit will come in a “ready to wear” fully pressed and cleaned condition. Choose the date that you want it to be delivered to you, preferrably¬†2 days before the event. After the rental period, you have 24 hours to return it to us, either by mail or drop off at our location![/ultimate_heading][vc_column_text css=”.vc_custom_1518345206869{margin-bottom: 40px !important;}”][/vc_column_text][ultimate_heading main_heading=”Do I have to pay for shipping?” alignment=”left” main_heading_font_size=”desktop:24px;” main_heading_margin=”margin-top:20px;margin-bottom:20px;” main_heading_el_class=”letter-spacing-1″][/ultimate_heading][vc_column_text css=”.vc_custom_1518457566832{margin-bottom: 40px !important;}”]Customers can opt for FREE self-collection and self drop-off at our location. Any courier services are as charged for both deliveries and returns.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][ultimate_heading main_heading=”What happens if I damage or lose an item?” alignment=”left” main_heading_font_size=”desktop:24px;” main_heading_margin=”margin-top:20px;margin-bottom:20px;” main_heading_el_class=”letter-spacing-1″]We have a team of seamstresses and spotters on duty to handle any minor mishaps and general wear & tear. However, for significant damage, lost items and theft, we will have to charge the retail price of the items.[/ultimate_heading][vc_column_text css=”.vc_custom_1518345246916{margin-bottom: 40px !important;}”][/vc_column_text][ultimate_heading main_heading=”Can I purchase any items?” alignment=”left” main_heading_font_size=”desktop:24px;” main_heading_margin=”margin-top:20px;margin-bottom:20px;” main_heading_el_class=”letter-spacing-1″][/ultimate_heading][vc_column_text css=”.vc_custom_1517974434797{margin-bottom: 40px !important;}”]Not at this moment, but we are currently hard at work to enable you to get that exquisite piece that you wanna keep. Stay tuned![/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][ultimate_heading main_heading=”Can I ask for refund/ exchange?” alignment=”left” main_heading_font_size=”desktop:24px;” main_heading_margin=”margin-top:20px;margin-bottom:20px;” main_heading_el_class=”letter-spacing-1″][/ultimate_heading][vc_column_text css=”.vc_custom_1518345420259{margin-bottom: 40px !important;}”]You can exchange the dresses depending on availability, but you need to inform us in advance. There would be no last-minute exchanges. We recommend you to try the gown to know your perfect fit and style. No refunds unless the product is in unwearable condition.[/vc_column_text][ultimate_heading main_heading=”Do I have to pay for laundry or do it myself?” alignment=”left” main_heading_font_size=”desktop:24px;” main_heading_margin=”margin-top:20px;margin-bottom:20px;” main_heading_el_class=”letter-spacing-1″][/ultimate_heading][vc_column_text css=”.vc_custom_1518345564695{margin-bottom: 40px !important;}”]Of course not! We handle all the dry cleaning and laundry for all the items, so just place your used clothing back into the box once its time to return them. Every Volitude piece is professionally dry cleaned and washed to make sure you will wear them like brand new.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row]

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